TERMS OF SERVICEWelcome to SomniRest.uk (the “Website”). By accessing or using this Website, you agree to be bound by these Terms of Service (the “Terms”). Please read them carefully before using the Website or purchasing any products.
If you do not agree to these Terms, please do not use the Website or place any orders.
1. GENERAL INFORMATION
1.1. SomniRest (hereinafter referred to as “We,” “Us,” “Our,” “Seller”) is operated by:
Company Name: GLOABLMART LTD
Company Number: 15954254
Registered Address: 53 Lamb’s Conduit St, London WC1N 3NG, United Kingdom
Email: support@somnirest.uk
1.2. When you make a purchase on the Website, you are entering into a contract with Us, governed by these Terms and UK laws.
1.3. Our products are fulfilled and shipped from various distribution centers. The return address for products is not Our registered address. Please refer to Our Return Policy for return instructions.
1.4. To use this Website, You must:
(a) Agree to these Terms;
(b) Be at least 18 years old or have legal capacity to enter into contracts;
(c) Use the Website for personal, non-commercial purposes only.
1.5. If you do not understand any part of these Terms, please contact Our customer support before making a purchase.
1.6. We reserve the right to suspend or terminate access to the Website if We suspect any violation of these Terms.
1.7. Our products may be shipped from China, and orders may be subject to import taxes and duties under UK regulations.
2. PRODUCTS AND SERVICES
2.1. Our Website sells consumer goods, including the SomniRest Memory Foam Pillow (the “Product”).
2.2. The SomniRest Memory Foam Pillow is designed for ergonomic support and improved sleep quality. It is made from polyurethane-based memory foam with a polyester cover.
2.3. Product Specifications:
Feature |
Details |
Weight |
550g (pillow only), 835g (packaging included) |
Dimensions |
50 x 30 x 6/10 cm |
Outer Material |
100% Polyester |
Inner Material |
100% Polyurethane |
Foam Type |
Normal Bounce Memory Foam |
Washing Instructions |
Inner pillow is non-removable, cannot be washed. Refer to care label. |
2.4. The SomniRest Pillow is not a medical device and has not been evaluated by the UK Medicines & Healthcare Products Regulatory Agency (MHRA). It is intended solely for comfort and posture support.
2.5. If you have pre-existing health conditions, please consult a medical professional before use. We are not liable for misuse or failure to follow care instructions.
3. PRICING, PAYMENTS, AND CHARGES
3.1. Prices are displayed on the checkout page and include VAT where applicable. However, additional import duties may apply, which are the buyer’s responsibility.
3.2. We reserve the right to modify pricing at any time.
3.3. Payment methods accepted: Credit/Debit Cards, PayPal, and other electronic payment systems. We do not accept cash or checks.
3.4. Your bank may charge additional conversion fees for international transactions. These are outside Our control.
4. DISCOUNT CODES
4.1. Discount codes apply to qualifying orders only and cannot be combined with other offers unless stated otherwise.
4.2. We reserve the right to modify or cancel discount codes without prior notice.
4.3. Discounts cannot be retroactively applied to past orders.
5. DELIVERY
5.1. Orders are processed within 1-3 business days. Estimated delivery times:
5.2. Shipping delays due to customs, weather, or carrier issues are beyond Our control.
5.3. If Your order has not arrived within 30 days, contact Our support team for assistance.
5.4. You are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
6. RETURNS & REFUNDS
6.1. You may return items within 30 days of delivery for a refund or exchange. Items must be unused and in their original packaging.
6.2. To initiate a return, contact support@somnirest.uk for a return authorization code and return address.
6.3. Refunds are issued within 14 days of receiving the returned item.
6.4. Shipping fees are non-refundable, and return shipping costs are the customer’s responsibility.
7. WARRANTY
7.1. If a product is defective, contact Our support team with photos, order details, and a description of the defect.
8. PRIVACY POLICY
8.1. Your personal data is handled in accordance with Our Privacy Policy. We comply with GDPR and UK data protection laws.
9. PROHIBITED ACTIVITIES
9.1. Users must not engage in fraudulent activities, unauthorized reselling, or tampering with Website operations.
10. DISCLAIMERS
10.1. The Website and products are provided “as is.” We do not guarantee uninterrupted service.
11. INDEMNIFICATION
11.1. You agree to indemnify Us against any legal claims arising from misuse of the Website or products.
12. LIMITATION OF LIABILITY
12.1. We are not liable for indirect damages, including financial loss or third-party claims.
13. INTELLECTUAL PROPERTY
13.1. All Website content is Our property. Unauthorized copying or distribution is prohibited.
14. GOVERNING LAW
14.1. These Terms are governed by UK law.
15. CHANGES TO TERMS
15.1. We may update these Terms at any time. Continued use of the Website indicates acceptance.
16. CONTACT INFORMATION
Email: support@somnirest.uk
Company Name: GLOABLMART LTD
Address: 53 Lamb’s Conduit St, London WC1N 3NG, UK